OUR SHIPPING & DELIVERY GUIDE
1. SHIPPING & DELIVERY POLICY
We provide SingPost Delivery or Courier Services to any address within Singapore. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders received before 9am placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
LOCAL DELIVERIES
Available for Singapore Local Customer – Singapore SmartPac & Local Courier (either Qxpress, Ninja Van, or Other).
No Self Collection Available
SingPost SmartPac or Local Courier (either Qxpress, Ninja Van or Others)
Items must only have a total weight less than 2kg.
$2.00 is payable for order.
Order has to be received before 9am (between Mon to Fri).
FREE for all local orders with min NETT purchase of $60.
It takes approximately 2-4 to reach you from the time of order.
Parcel will send to the Doorstep.
All comes with tracking number.
INTERNATIONAL DELIVERIES
Presently, we only deliver within Singapore. For all international orders, please email to tiramisuboutique@gmail.com. We will assist you from email. All import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs may need to be paid at your own cost.
3. MODE OF PAYMENTS
We accept payments via ATM, inter-local bank transfers, PayLah and PayNow. We also accept payments via VISA/MASTER credit and debit cards, American Express through PayPal (without any paypal account). Please visit www.paypal.com for more information.